Terms of Service

By downloading, installing, accessing, or using PawLedger ("the App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.

These Terms constitute a legally binding agreement between you ("User", "you", "your") and the developer of PawLedger ("we", "us", "our", "Company").

Please read these Terms carefully before using the App. We recommend that you print or save a copy of these Terms for your records.

PawLedger is a pet health tracking application for iOS that allows you to:

• Track pet health information, weight, and medical history
• Set medication, vaccination, and appointment reminders
• Record vet visits, grooming, and care activities
• Track expenses related to pet care
• Export health reports as PDF documents (Premium)
• Generate insurance claim packages (Premium)

The App stores data locally on your device using Apple's on-device database technology. No account creation is required, and no data is transmitted to external servers unless you explicitly choose to export or share it.

We reserve the right to modify, suspend, or discontinue the App or any features at any time without prior notice or liability.

3.1 Age Requirements

You must be at least 13 years old to use the App. If you are between 13 and 18 years old (or the age of majority in your jurisdiction), you represent that you have your parent's or legal guardian's permission to use the App and that they have read and agreed to these Terms on your behalf.

3.2 COPPA Compliance (United States)

The App is not directed to children under 13. We do not knowingly collect personal information from children under 13. Since PawLedger stores all data locally on your device and does not transmit data to our servers, we do not collect any personal information from any users, including children.

3.3 Legal Capacity

By using the App, you represent and warrant that you have the legal capacity to enter into these Terms and to use the App in accordance with all applicable laws and regulations.

4.1 Free Tier

The free version of the App allows you to track one pet with core features including health records, reminders, and basic tracking.

4.2 Premium Features

Premium access unlocks additional features including:

• Unlimited pets
• PDF health report export
• Expense tracking and analytics
• Insurance claim package generation
• Emergency fund tracking
• Calendar sync
• All future premium features

4.3 Subscription Options

Premium is available as:

• Monthly subscription: Billed monthly
• Yearly subscription: Billed annually (with discount)
• Lifetime purchase: One-time payment for permanent access

4.4 Auto-Renewal Disclosure

Prices are displayed in your local currency and may vary by region. Current prices are always shown in the App before purchase.

4.5 How to Cancel

You can cancel your subscription at any time through your Apple ID Account Settings:

1. Open the Settings app on your iPhone
2. Tap your name at the top
3. Tap "Subscriptions"
4. Select PawLedger
5. Tap "Cancel Subscription"

Cancellation takes effect at the end of your current billing period. You will retain access to Premium features until then.

4.6 Payment Processing

• All payments are processed through Apple's App Store
• Payment is charged to your Apple ID account upon confirmation of purchase
• We do not receive, process, or store your payment information
• Apple's terms and privacy policy govern payment processing

4.7 Free Trials

If we offer a free trial, it will be clearly disclosed before you subscribe. Any unused portion of a free trial is forfeited when you purchase a subscription.

4.8 Lifetime Purchase

The lifetime purchase grants permanent access to Premium features for the life of the App on your Apple ID. No renewal or recurring charges apply. This is a one-time, non-refundable purchase.

4.9 Refunds

Refund requests are handled by Apple in accordance with their App Store terms. We do not process refunds directly. To request a refund, visit reportaproblem.apple.com.

4.10 Price Changes

We may change subscription prices at any time. Price changes for existing subscribers will be notified in advance as required by Apple's policies. You can cancel before the new price takes effect.

6.1 Acceptable Use

You agree to:

• Provide accurate information about your pets
• Keep your device and data secure
• Use the App lawfully and in accordance with these Terms
• Maintain regular backups of your device (via iCloud or iTunes/Finder)
• Keep your device's operating system updated

6.2 Prohibited Conduct

You agree not to:

• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the App
• Modify, adapt, translate, or create derivative works based on the App
• Remove, alter, or obscure any proprietary notices in the App
• Use the App for any illegal or unauthorised purpose
• Circumvent or disable any security or technological features of the App
• Use the App to infringe on the rights of others
• Distribute, license, sell, or transfer the App or your rights to use it

6.3 Data Backup

You are solely responsible for backing up your device and data. We are not responsible for any loss of data due to device failure, theft, damage, software errors, or any other cause. We strongly recommend enabling automatic iCloud backups.

7.1 Local-First Architecture

PawLedger is designed with a local-first architecture. All pet data is stored exclusively on your device using Apple's SwiftData framework. We do not:

• Collect, transmit, or have access to your personal or pet information
• Operate servers that store your data
• Use analytics, tracking, or advertising SDKs
• Share data with third parties

7.2 Privacy Policy

Our Privacy Policy describes our data practices in detail and forms part of these Terms. By using the App, you also agree to our Privacy Policy.

7.3 Data Export

When you export data (e.g., PDF reports), you are responsible for how that exported data is stored, shared, and protected. We have no control over exported data once it leaves the App.

7.4 Device Permissions

The App may request access to:

• Notifications: To send medication, vaccination, and appointment reminders
• Photo Library: To add photos to pet profiles and health records
• Calendar: To sync events (Premium feature)

These permissions are optional. Denying them will disable related features but not prevent core App functionality.

8.1 Our Rights

The App, including its design, code, graphics, icons, user interface, and all content, is owned by us and protected by copyright, trademark, and other intellectual property laws worldwide. All rights not expressly granted in these Terms are reserved.

8.2 Limited License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial purposes on devices you own or control.

8.3 Your Data

You retain full ownership of all pet data and content you enter into the App. We claim no rights to your personal data.

8.4 Feedback

Any feedback, suggestions, ideas, or other submissions you provide about the App ("Feedback") may be used by us without any obligation, compensation, or attribution to you. You grant us a perpetual, irrevocable, worldwide, royalty-free license to use any Feedback for any purpose.

8.5 Trademarks

"PawLedger" and our logo are trademarks. You may not use our trademarks without prior written permission, except as necessary to refer to the App in a factual, non-misleading manner.

Nothing in these Terms is intended to limit your statutory consumer rights under applicable law. The following jurisdiction-specific provisions apply:

12.1 European Union (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Portability: Receive your data in a structured, machine-readable format
• Object: Object to certain processing of your data
• Restriction: Request restriction of processing

Because PawLedger stores all data locally on your device and we have no access to it, you exercise these rights directly by managing or deleting data within the App or by deleting the App.

12.2 United Kingdom

If you are a consumer in the United Kingdom, you have rights under the Consumer Rights Act 2015. Digital content must be:

• Of satisfactory quality
• Fit for a particular purpose
• As described

If digital content does not meet these standards, you may be entitled to a repair, replacement, or (if those remedies are not possible or not provided within a reasonable time) a price reduction. These statutory rights are in addition to, and not replaced by, these Terms.

12.3 United States - California (CCPA/CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale or sharing of personal information
• Right to non-discrimination for exercising your rights

Disclosure: PawLedger does not sell or share your personal information. We do not collect personal information that leaves your device. All data remains under your control locally.

12.4 Australia

If you are an Australian consumer, you have rights under the Australian Consumer Law (ACL). Consumer guarantees apply to digital products, meaning the App must be:

• Of acceptable quality
• Fit for any disclosed purpose
• Match any description provided

These guarantees cannot be excluded by contract. If the App fails to meet a consumer guarantee, you may be entitled to a remedy including repair, replacement, or refund.

12.5 European Union - Digital Services Act (DSA)

In compliance with the EU Digital Services Act, if you acquire the App through the EU App Store, trader contact information is available on the App's product page and in Section 18 of these Terms.

12.6 General

If you are a consumer, mandatory local consumer protection laws may provide additional rights that these Terms cannot override. Where there is a conflict between these Terms and mandatory local law, local law prevails.

14.1 Right to Modify

We reserve the right to modify these Terms at any time. When we make changes, we will:

• Update the "Last updated" date at the top of this page
• Post the revised Terms on this website
• For material changes, provide notice through App Store update notes or in-app notification

14.2 Acceptance of Changes

Your continued use of the App after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must stop using the App.

14.3 Review

We encourage you to review these Terms periodically for any updates.

15.1 Termination by You

You may terminate these Terms at any time by deleting the App from your device and ceasing all use. If you have an active subscription, you must also cancel it through your Apple ID settings.

15.2 Termination by Us

We may terminate or suspend your access to the App immediately, without prior notice or liability, if:

• You breach any provision of these Terms
• You engage in conduct we believe is harmful to other users, us, or third parties
• We are required to do so by law
• We discontinue the App

15.3 Effect of Termination

Upon termination:

• Your license to use the App immediately terminates
• You must delete all copies of the App
• Data stored locally on your device remains unless you delete it
• Sections that by their nature should survive termination will survive (including Sections 5, 8, 9, 10, 11, and 13)

15.4 No Refund on Termination

If we terminate your access due to your breach of these Terms, you will not be entitled to any refund of subscription fees.

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms for Premium features, constitute the entire agreement between you and us regarding the App, superseding any prior agreements.

16.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms. All other provisions shall remain in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by us to be effective.

16.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction. These Terms will bind and benefit permitted successors and assigns.

16.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, pandemic, government actions, power failures, internet or telecommunications failures, or third-party service disruptions.

16.6 No Third-Party Beneficiaries

Except as expressly stated (including Apple, as set forth in Section 17), these Terms do not create any third-party beneficiary rights.

16.7 Relationship

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and us.

16.8 Headings

Section headings are for convenience only and do not affect interpretation.

16.9 Language

These Terms are written in English. Any translations are provided for convenience only. In case of conflict, the English version prevails.

The following terms apply to your use of the App as required by Apple Inc.:

17.1 Acknowledgement

You acknowledge that these Terms are between you and the developer only, and not with Apple Inc. ("Apple"). Apple is not responsible for the App or its content.

17.2 Scope of License

The license granted to you is limited to a non-transferable license to use the App on any Apple-branded device that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions.

17.3 Maintenance and Support

We are solely responsible for providing any maintenance and support services for the App, as specified in these Terms or as required by applicable law. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.

17.4 Warranty

We are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you (if any). To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the App.

17.5 Product Claims

We, not Apple, are responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including but not limited to:

• Product liability claims
• Any claim that the App fails to conform to any applicable legal or regulatory requirement
• Claims arising under consumer protection, privacy, or similar legislation

17.6 Intellectual Property Claims

In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, we, not Apple, will be solely responsible for the investigation, defence, settlement, and discharge of any such intellectual property infringement claim.

17.7 Legal Compliance

You represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

17.8 Third-Party Beneficiary

You acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

17.9 Contact

Questions, complaints, or claims regarding the App should be directed to us at the contact information in Section 18.

For questions, concerns, or complaints about these Terms or the App, please contact us at:

Email: amsiege1998@gmail.com

We aim to respond to all enquiries within 5 business days.

Developer: Arjun Myanger

Location: United Kingdom